Their virtually immediate success can be attributed to their commitment, focus and courage in leading the transformation. The courage to take a radical approach in diving head first with their entire R&D organization. The focus of creating a cross-functional agile transition team that used Scrum to drive their transformation using input from all stakeholders. The commitment from executives to stick to their release dates no mater what functionality was “done” by those dates.
Salesforce.com, as any other company transitioning to an agile approach, is not “done” with their transformation. Agile is not a destination, but rather a journey. Salesforce.com has entered a new agile state where change is the norm, rather than the exception. Their transformation journey continues as they continue to grow their business, expand adoption to other areas of the business, and target new market opportunities in the road ahead.