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ENGAGING TEAMS IN AN UNCERTAIN AND VIRTUAL WORLD
- To meet, or not to meet? You may be questioning whether every interaction needs to be a meeting. We discuss a simple model for analyzing out intent to determine if we should convene a meeting or if we need a different format.
- How can we take care of each other and encourage engagement? We explore check-ins to support teams, build connections, and get people talking.
- What are best practices for virtual meetings? We recommend key practices to encourage healthy and sustainable engagement in a virtual world.
WEBINAR Q&A (not answered live)
Q: Are global check-in different? Rotate times and should the leader always be in each checkin regardless of timezone to show support?
- A: Managing time zones is a challenge – from getting it right on the calendar to respecting the lives of folks on each side of the experience. Be fair and be balanced. If one group has to show up at a time that is outside of normal working hours when another doesn’t, that can eventually build resentment and a sense of stratification. So, rotating times feels like a nice balance option. Leaders should collaborate with teams to understand what level of support teams need, while also honoring their personal life needs as well. You can’t take care of your team if you aren’t taking care of yourself!
Q: Are there any other patterns using Zoom (or other tools) that help make virtual meetings more effective than the typical in-person meeting?
- A: One important rule for virtual meetings is: Take lots of breaks! Virtual settings take more attention as we work harder to identify non-verbal cues in the conversation. Plus the distraction of other things on our computers (and in our lives) means we need more opportunities to step away.
Regarding making them more effective than in-person meetings, there are some benefits I am already observing for people working from home when they haven’t before: no commute time; life management may be simpler (although it may not :); we aren’t on planes, in cars, etc. and polluting the environment.
Q: Sometime people stay such a remote area where they have poor connectivity (common in subcontinent country ) so how to engaged them? sometimes 1/2 member missed to collaborate with rest. so whats the possible way to tag all the members?
- A: Understanding and respecting access to technology is something we all need to pay more attention to. These inequities are not new to our current world, they are just more visible. As a leader, you should check in 1:1 with your team to understand their actual ability to stay connected virtually and make accommodations or provide support to level the playing field as much as possible.